Privacy Policy

ZLATO ECO (“hereinafter referred to as “ZLATO”) including online platform(s) ( and mobile app (ZLATO), recognizes the importance of maintaining your privacy. ZLATO is committed to maintain the confidentiality, integrity and security of all information of its users. This Privacy Policy applies to the visitors to our Website and our existing and future customers. By visiting and/or using our Website, you are accepting and consenting to the practices described in this Privacy Policy.

By using or continuing to use the Website you agree to our use of your information (including sensitive personal information as defined under the governing laws of the respective countries of the users in accordance with this Privacy Policy, as may be amended from time to time by ZLATO at its sole discretion. It’s the sole responsibility of the users or visitors to monitor our website and privacy policy on a regular basis to stay updated.

This Privacy Policy informs you about the details regarding the collection, use, process, storage, transfer and disclosure of your personal and sensitive information as explained in the policy. By downloading and using the website or visiting the website, providing your information, or availing our Crypto exchange services, you expressly agree to be bound by the privacy policy and the applicable financial services terms and conditions. We value the trust you place in us and respect your privacy, maintaining the highest standards for secure transactions and the protection of your personal information. This privacy policy is incorporated into and subject to the terms of use.

  1. Definitions
    1. ‘Company’ (hereinafter is referred to as ZLATO) is involved in the Cryptocurrency Industry.
    2. ‘Privacy Policy’ (hereinafter referred to as policy) is a statement or a legal document (in data protection law) that discloses information about how a party gathers, utilises, secures, and handles a customer or client's data. It adheres to a legal requirement to protect a customer's or client's privacy.
    3. ‘Personal Information’ refers to information that identifies an individual, such as name, address, e-mail address, financial information, and banking details. Personal Information does not include anonymized and/or aggregated data that does not identify a specific user. Company is committed to protecting and respecting your privacy.
    4. Crypto currency investors hereinafter referred to as investors or entrepreneurs are ones buying and investing in ZLATO coins.
    5. Authorisation hereinafter is referred to as the permission granted by the client to store their personal information.
    6. Data Storage hereinafter is referred to as the storage of personal information of the customers.
    7. A ‘cryptocurrency’, is a digital currency designed to work as a medium of exchange through a software network that is not reliant on any central authority, such as a government or bank, to uphold or maintain it. It is a decentralised system for verifying that the parties to a transaction have the money they claim to have, eliminating the need for traditional intermediaries, such as banks, when funds are being transferred between two entities.
    8. ‘Cookies’ are small pieces of text sent to your browser by a website you visit. They help that website remember information about your visit, which can both make it easier to visit the site again and make the site more useful to you.
    9. ‘Trusted third party’ (hereinafter referred to as third party) is an entity which facilitates interactions between two parties who both trust the third party; the Third Party reviews all critical transaction communications between the parties, based on the ease of creating fraudulent digital content.
  2. Collection and use of Personal Information:
    1. The due collection of the following data which is personal to our investors is essential for our service –
      1. Personal information vital for your identification like first name, last name, email address, date of birth, permanent etc. You can choose not to provide certain information but then you might not be able to take advantage of many of our services and features.
      2. Financial information, such as bank account numbers, bank statements, trading activity and history, etc.
      3. Identity verification information, such as images of your government issued National ID, Passport, driving licence or other documents requested by our compliance department.
      4. Other information, obtained during our KYC procedures, such as information about your financial state and source of funds.
      5. We also automatically collect certain computer, device, and browsing information when you access the Website or use of Services. This information is aggregated to provide statistical data about our users’ browsing actions and patterns, and does not personally identify individuals.
      6. Your authorization shall be valid as long as your account is not deactivated or unless you withdraw your consent from the company website which shall be based on your consent but involve a due process.
  3. Use of Cookies
    1. We receive and store certain types of information whenever you interact with us. We use "cookies" to obtain certain types of information when your web browser accesses the Website or advertisements and other content served by or on behalf of the Website on other websites.
    2. Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Cookies are typically stored on your computer’s hard drive.
    3. You may, at any time, prevent the setting of cookies through our Websites by means of a corresponding setting of the Internet browser used, and may thus permanently deny the setting of cookies. Furthermore, previously set cookies may be deleted at any time via an Internet browser or other software program.
    4. Since cookies allow you to take advantage of some of the Website’s essential features, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you may not be able to use any Website products and services that require you to Sign in.
    5. For detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy.
  4. How do we use your personal information
    1. We will process your Personal Information only for the purpose(s) for which it has been provided to us; aid your transaction.
    2. To send texts and email alerts to you with your login details and any other service requirements, including promotional mails and SMS
    3. Analyzing and tracking data to determine the usefulness or popularity of certain content and to better understand the online activity of our Website users.
    4. Help us respond to your customer service requests and support needs, answer your inquiry or respond to a communication from you.
    5. The email address you provide may be used to communicate information and updates related to your use of the Services. We may also occasionally communicate technical notices, support or administrative notifications, company news, updates, promotions, and related information relating to similar products and Services provided by the Company.
    6. We do not perform behavioural tracking of an investor’s activities on our Website or across different Websites, nor do we allow third-party data collection through our services.
  5. Disclosure to Third Parties
    1. In processing your transactions, we may share some of your Personal Information with our third party service providers who help with our business operations. Your information will not be sold, exchanged, or shared with any third parties without your consent, except to provide Services or as required by law.
    2. By using Website or Services you consent to the disclosure of your Personal Information as described in this Privacy Policy. Non-personally identifiable information may be provided to third parties for marketing, advertising, or other uses. Company’s third party service providers are contractually bound to protect and use such information only for the purposes for which it was disclosed, thus maintaining adequate confidentiality, except as otherwise required or permitted by law.
    3. We ensure that such third parties will be bound by terms no less protective than those described in this Privacy Policy, or those we are subject to under applicable data protection laws.
    4. We also can also disclose your personal information ,with your prior consent , with our current or future parent companies, affiliates, subsidiaries and with other companies under common control or ownership with us or our offices internationally, if circumstances demand or for the benefit of users.
    5. We ensure that listed parties will be bound by terms not less protective those described in this Privacy Policy and if the sharing of Personal Information is necessary for protection of our rights and property, or rights and property of the above listed current or future parent companies, affiliates, subsidiaries and with other companies under common control or ownership with us or our offices.
  6. Your rights regarding your personal information
    1. You are able to exercise all the rights mentioned below, if this does not contradict the legal requirements in relation to the prevention of money laundering and terrorist financing laws, our record keeping obligations, etc:
      1. The right to be informed about the fact that we’re processing your Personal Information and which data exactly we are processing and also the right to object to it.
      2. The right to data portability. In certain circumstances, you have the right to obtain all your Personal Information we store in a machine readable format.
      3. The right to access your Personal Information, to correct, update, and block inaccurate and/or incorrect data.
      4. The right to erase your Personal Information from our servers upon your justified request.
      5. In the case of you withdrawing such consent or erasing all data, ZLATO shall have the option to stop providing you the Services for which the information was sought. You will not be eligible for a refund of any fees paid for any service in such an event and you agree that the Website shall not be liable to you for the same in any manner whatsoever.
  7. Retention of personal information
    1. We retain Personal Information for as long as necessary to fulfil purposes described in this Privacy Policy, subject to our own legal and regulatory obligations. In accordance with our record keeping obligations, we will retain account and other Personal Information for at least five years after termination of respective agreement.
  8. Know Your Customer (KYC) and on boarding
    1. ZLATO is required to adhere to KYC requirements. ZLATO may undertake remote KYC procedures and video on boarding, among others.
    2. The KYC procedures may be created or undertaken by any authorised representative of ZLATO (such as a third-party KYC service provider) possessing all the relevant and necessary credentials to conduct the KYC and due diligence in accordance with the AML Regulations and the AML Policy, subject to applicable law.
    3. You are bound to follow all on-screen instructions and adhere to all requirements for the on-boarding onto the ZLATO Platform.
    4. Please note that if we are unable to verify your identity by e-mail messages or at your application to the call centre, or in the case of reasonable doubts concerning your identity, we may ask you to provide a proof of identity, including by personal appearance in our office. This is the only way we can avoid disclosing your Personal Information to a person who can perpetrate your identity.
  9. Security of Personal Information
    1. We use a variety of security measures to ensure the confidentiality of your Personal Information, and to protect your Personal Information from loss, theft, unauthorized access, misuse, alteration or destruction. These security measures include, but are not limited to:
      1. Password protected directories and databases
      2. A secret key is used while processing crypto transactions. . The owner owns that key which is required to enter before processing any transactions. Therefore, the user must keep that key secretive and do not disclose it to anyone. The private key is very important, and thus it is required to be stored somewhere safe.
      3. Secure Sockets Layered (SSL) technology to ensure that your information is fully encrypted and sent across the Internet securely.
      4. Secure Socket Layer (SSL) provides security to the data that is transferred between web browser and server. SSL encrypts the link between a web server and a browser which ensures that all data passed between them remains private and free from attack.
      5. Limited access to hosting servers using Two Factor Authentication and traffic encryption.
    2. Two Factor Authentication is an extra layer of security used to make sure that people trying to gain access to an online account are who they say they are. First, a user will enter their username and a password. Then, instead of immediately gaining access, they will be required to provide another piece of information. This second factor could come from one of the following categories:
      1. Something you know: This could be a personal identification number (PIN), a password, answers to “secret questions” or a specific keystroke pattern.
      2. Something you have: Typically, a user would have something in their possession, like a credit card, a smartphone, or a small hardware token
      3. Something you are: This category is a little more advanced, and might include biometric pattern of a fingerprint, an iris scan, or a voice print
  10. Breach of Agreement
    1. Any violation of any provision hereof, any incomplete or mistaken performance of any obligation provided hereunder, any misrepresentation made hereunder, any material nondisclosure or omission of any material fact, or any failure to perform any covenants provided hereunder by any Party shall constitute a breach of this Agreement. The breaching Party shall be liable and answerable for any such breach.
  11. Entire Agreement
    1. Whereas, the privacy policy shall be subject to the entire agreement and any other agreements in the purview of the privacy policy shall be made separately.
  12. Force Majeure
    1. The company shall not be liable for any complaints which are covered under the purview of force majeure and shall be affected by the act of god or act of nature and is out of control of the company relating to flood, earthquake, fire, servers not working etc.
  13. Data Protection Officer
    1. In case you have any grievances or want to address any discrepancy with respect to the processing of any of the information/data you provided to ZLATO, please contact our Data Protection Officer.
  14. Updates to Privacy Policy
    1. This Privacy Policy may be revised, modified, updated and/or supplemented at any time, without prior notice, at the sole discretion of the Company. When we make changes to this Privacy Policy, we will notify all users on our Website, and make the amended Privacy Policy available on our Website. It’s requested to all investors to keep a check on regular basis.